Why digital accessibility is now essential in the pandemic era

In a matter of weeks, Covid-19 achieved what years of lobbying and education had not - convincing organisations of the importance of making sure digital assets - like websites, emails and mobile apps - are easy to use and simple to navigate.

With the sudden upswing in digital demand and the almost overnight disappearance of physical interactions - it’s become clear how someone who cannot leave their home is forced to rely on digital channels, and how frustrating it is for them...

What to expect from the Content & Digital Brand Strategy track at #DMWF Virtual

Top sessions announced within the Content & Digital Brand Strategy track on day one of #DMWF Virtual on 16th September.

A line-up of internationally renowned brands and speakers will tackle the biggest issues facing modern marketers, and share their insight across core challenges. Join practical sessions each day to discover ways to define your brand purpose, how to build impactful messages that integrate social issues, and how to smash through the challenge of standing out in...

Why brands must embrace consumer post-pandemic buying habits

The coronavirus pandemic has, in many ways, radically changed consumer behaviour. In-store shopping has plummeted due to social distancing measures, and many customers are instead opting for no-touch fulfillment and purchasing items online.

Once the pandemic passes, some shoppers will return to their previous buying habits as though nothing ever happened. But many consumers are forming new buying habits that will stick with them well into the future. Brands need to understand...

Why upskilling in marketing automation can empower your brand

For marketing departments, there are always opportunities to learn new tech skills – not least because of how rapidly it evolves.

And for brands that are keen to simplify a customer’s purchasing experience, complete conversions quicker and free up a marketer’s time – to focus on innovation – marketing automation could be the answer.

Why? Because the statistics evidence how this advanced technology can empower organisations. Customer optimisation specialist...

Consumers who rely on social media for news are less informed. Where do we go from here?

Opinion A major new study from Pew Research has found US adults who predominantly get their political news from social media are less likely than other consumers to closely follow major news stories. But what is underpinning this?

The study, which analysed surveys conducted between October 2019 and June 2020, argued that US adults who rely most on social media for news tend to be younger, are less likely to be white, and have lower levels of education than those who use several...

Branding best practice: Exploring how to create a brand which cuts through the noise

Webinar Having a strong, unified brand image is a must in today's noise-heavy, social-amplified marketing landscape. With the disruption of the Covid-19 pandemic added in, it is even more indispensable.

The recent 2020 BrandZ Top 100 Most Valuable Global Brands Ranking, put together by WPP and Kantar, is a gold mine of information when it comes to assessing why the biggest brands dominate as they do. As with previous rankings, the influence of technology is apparent: seven of...

Five ways marketers can leverage personalisation – without violating privacy

In today’s digital-first marketplace, personalising the customer journey matters more than ever. As personalised marketing tools become increasingly intelligent, companies gain unparalleled insight into how their customers behave, which helps these brands better understand and cater to their target audiences.

In some cases, this insight can be a double-edged sword. People appreciate personalised customer experiences, but some users rebuff marketing tools that access information...

What to expect from the Digital Experience and eCommerce track at #DMWF Virtual

The digital marketplace and eCommerce landscape is ever-changing and there is no denying the Coronavirus global pandemic has had a real effect on this and digital experience, creating more challenges for marketers. 

On day two (September 17) the Digital Experience and eCommerce track at #DMWF Virtual will focus on approaching the challenges we face with selling online and providing services. Our expert speakers will be sharing their real-life experiences and practical how-to...

How performance branding is reinventing marketing ROI

A growing share of the marketing budget is managed according to the principles of targeted-performance marketing: personalised messages, direct impact measurement at the level of individual users, near-time optimisation, and partial automation. This is especially true for digital marketing activities that drive conversion and purchase. But what about the media spend focused on the earlier stages of the consumer’s decision journey, such as brand awareness, including traditional media or...

Disrupting the eCommerce status quo: Covid-19 and digital transformation

There is no doubt there is a sense that the Great Retrenchment is upon us; yet as ever, where there is a crisis, new opportunities arise.

As Ian Altman, business-to-business growth expert and bestselling author of Same Side Selling, reminds us, the underlying product or service hasn’t changed, but the way it’s presented now has to.

Up until Covid-19 most organisations believed they had reached the pinnacle of digital transformation, when in fact they were nowhere...