Analysing the haves and have nots for sales enablement: How can you become better?

If you want to be part of the C-suite at a visionary company, then you need a strategic, cyclical approach to the customer lifecycle. But where should sales enablement fit in?

This is the keynote of a new report issued by Seismic (landing page, email required). Not overly surprisingly, 'sales enablement platform provider says sales enablement is key' is not going to get tongues wagging. Yet while, as one would expect, the report says companies are applying sales enablement to...

Covid-19 has created a new kind of audience – and it is vital event marketers cater to it

For event marketers, Covid-19 has fundamentally changed the nature of an audience. With the pandemic confining people to their homes and drastically limiting or downsizing in-person events, audiences now tend to exist behind a screen, participating in events through their mobiles, tablets or laptops. But this new, primarily digital, audience opens up new possibilities for enhancing and extending the level of engagement companies have with their audiences. By adopting a blended approach to...

The need for ‘evolved phygital’: Ramping up the experience

Little did marketers - or anyone else for that matter - realise that it would take a pandemic to turn our well established retail infrastructure on its head. Almost overnight social commerce became our new form of retail architecture. What was already prevalent in China took hold in a matter of months and continues to gain momentum in the West.

Of course, even prior to 2020 the tech was available for marketers to mesh live-streaming, short-form video and social-networking to show...

How to stop walled gardens from becoming the beginning, middle and end of your customer data

After growing concerns around the privacy of third-party cookies, Google announced last year that it would completely phase out cookies on Google Chrome by 2022. While other companies such as Apple and Firefox have already phased out and replaced the third party cookie on their own browsers, Google’s decision last year is the most significant. Google Chrome is the most widely used internet browser in the world and its decision to remove third party cookies from the platform has had...

Brand sentiment analysis: Why positivity alone is no longer enough

Have you been using tailored, brand-specific optimisation that detects the true context and sentiment of a page to precisely and accurately classify content? You’re not alone.

Last year saw an industry evolution from brand safety to brand suitability. Born from the need of more nuanced brand stewardship, this move was accelerated by a massive uptick in digital engagement from consumers and a shifting news agenda that made it even more important for each brand to direct spend...

How marketers can ensure they’re not caught by another Australia-style Google crisis

Over the past month, Australia has caused widespread disruption across the digital advertising industry. Following the government’s decision to introduce a new law to solve a long-established row over whether tech giants should pay for news that appears in search or is shared on their platforms, Google threatened to pull out of the country altogether.

Since the threat, Google has cooled down and inked deals with News Corp and Nine Entertainment - the two biggest companies to...

Why the phasing out of third-party cookies will see digital marketing become more collaborative

If 2020 was a year of rapid change for the digital marketing landscape, 2021 must be one of transformation. The events of the last year or so, from the deprecation of third-party cookies to the announcement of changes to Apple’s IDFA, have deeply impacted the way much of digital marketing works, but rather than worrying about these changes, we should ask ourselves how we can move forward in a way which puts consumers first and creates a better adtech ecosystem for...

Optimising marketing strategy effectiveness in an increasingly data-driven world: A guide

Marketing teams have not traditionally been at the forefront of conversations around company data efforts. However, as we enter 2021, consumers are expecting more, and they’re expecting it faster. Consumer attitudes have been so altered by digitalisation – particularly accelerated by the pandemic – that to stay agile, companies have to make swift and well-informed decisions. To accurately answer customer needs, business decisions need to be based on what the data is...

Let’s be direct: Why supply and demand needs to move closer for programmatic

Bringing transparency to the programmatic supply chain has been on the digital advertising agenda for some time, but the ad budget constraints of 2020 combined with ISBA’s revelations around the ‘unknown delta’ have propelled it to the top of the industry’s wish list. As 2021 continues, there is widespread determination to resolve transparency issues once and for all; to move programmatic advertising out of the shadows, shine a light on inefficient and outdated practices, and enable...

10 practical ways to grow your local business with digital marketing in 2021

Digital marketing for local business is quite different from how to do marketing for a national or global business.

Yes, we mostly use the same channels - but, in a different fashion.

Local businesses target local people, who are geographically around. They may seem easier to reach without digital marketing; however, it's been long since consumers started searching online before they buy basically anything.

More than 90% of users searched for local businesses...